Storm Update: October 21, 2018-- 9 p.m.

Crews have made great progress through the day, and Indiana Michigan Power has restored more than 4,000 customers since this afternoon’s update. Nearly 75 percent of customers have been restored. 8,000 customers remain out as of 9 p.m., down from a peak of 31,200 following yesterday’s wind storm.

Crews continue to work diligently to restore the many widespread outages in the area, and additional crews from Wisconsin, Ohio and Kentucky have arrived to assist and will be out in the field first thing tomorrow morning.

The approximate numbers of outages per county are:

INDIANA: 2,400

• Delaware County: 100

• Elkhart County: 250

• LaPorte County: 1,150

• Randolph County: 100

• St. Joseph County: 800


• Berrien County: 4,700

• Van Buren County: 700

Estimated Restoration Times:

Fort Wayne Area

  • Fort Wayne and Avilla areas: 100% restored by Noon Monday
  • Muncie/Marion District Muncie area: 100% restored by 11:59 p.m. Monday
  • Marion area: 100% restored by Midnight tonight
  • Winchester area: 100% restored by 3:30 p.m. Monday

South Bend/Elkhart Area

  • South Bend area: 90% restored by 3 p.m. Monday, 100% restored by 3 p.m. Tuesday
  • Elkhart area: 100% restored by 4 p.m. Monday


  • Benton Harbor area: 90% restored by 6 p.m. Monday, 100% restored by 3 p.m. Tuesday
  • Buchanan area: 90% restored by 6 p.m. Monday, 100% restored by 3 p.m. Tuesday
  • Three Rivers area: 100% by 10 p.m. tonight

This storm caused lots of downed trees/limbs and wires, and broke several poles and transformers. As crews work through the restoration process and restore the majority of customers, more specific estimates will be available for the outages affecting single customers.

Crews will be increasingly working on side roads, in neighborhoods and in customers’ yards. Please be aware of our trucks and personnel on narrow roads and slow down/move over when passing by.

Remember, downed wires should always be considered energized and dangerous. Keep away from them and anything they could be touching. Watch for wires down that could be touching fences or hidden under tree limbs or debris. Stay away and call us at 800-311-4634 to report any downed wires.

Also keep your eyes out for broken limbs and branches that may not have fallen yet. Look up and check your surroundings to make sure you stay safe.

Customers are encouraged to report outages every 24 hours and can do so or check the latest restoration information for their account via our website ( IndianaMichiganPower.com/Outages ) or our new mobile app; search for Indiana Michigan Power in the App Store or Google Play to download it today. You can also follow us on Facebook (Indiana Michigan Power) and Twitter (@IN_MI_Power) for the latest updates.


More From I&M

Mobile App Learn more

The Power is in Your Hands

Find Out How Save Money & Energy

Save Money & Energy

Sign Up Now Pay Online for Free with Paperless Billing

Pay Online for Free with Paperless Billing

Learn More Understanding Your Residential Bill

Understanding Your Residential Bill

Select your state:

Visit AEP.com
Use of this site constitutes acceptance of the AEP Terms and Conditions. View our Privacy Policy. © 1996-2019 American Electric Power. All Rights Reserved.

Privacy Policy

Privacy Policy for Indiana Michigan Power (I&M), a unit of American Electric Power (AEP)


This Privacy Policy applies only to IndianaMichiganPower.com and the Indiana Michigan Power customer mobile app (com.aep.customerapp.im). Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each. Throughout the site or app, we may provide links to resources and sites that are not part of IndianaMichiganPower.com or the Indiana Michigan Power customer mobile app. This Privacy Policy does not apply to those resources and sites.


By using this site or app, you consent to the terms of this Privacy Policy. Whenever you submit information via this site or app, you agree to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Information Collected

  1. Passively collected information

    During your use of this site or app, we may collect anonymous information about your visit here through the use of server logs, cookies, scripts, tracking pixels and other Web traffic tracking systems. This information is aggregated and used to improve user experience through analysis of user activities. This information is never combined with any of the personally identifiable information you may provide in your use of the features of this site or app.
  2. Personally identifiable information

    On certain forms of this site or app, you may be asked to provide information about yourself or your account with us, either to identify yourself to us or to request a service from us. In each case, we will inform you what information is provided at your option and what information is required to complete the transaction or activity you are engaged in. If you are unwilling to provide this required information, you will be unable to complete the requested transaction.

Use and disclosure of information

The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.

In addition, we may use elements of this information in the following situations:

  1. We may transfer the information to I&M’s affiliates and subsidiaries, unless such transfer is prohibited by law;
  2. We may transfer the information as part of a merger, consolidation, acquisition, divestiture or other corporate restructuring (including bankruptcy);
  3. We may make the information available to third parties who are providing the product, service or information that you have requested (but not your password);
  4. We may make such information available to third parties who are providing services to I&M (for example, providing the information to third parties performing computer-related services for I&M);
  5. We may use the information to communicate with you about products and services that may be of interest to you.
  6. We may disclose the information if we form a good-faith belief that disclosure of such information is necessary to investigate, prevent, or take action regarding any illegal activities or regarding interference with the operation of our site or violation of its terms of use; or
  7. We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency.

I&M uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Flurry’s privacy policy governs the use of this information.

Also, I&M reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy.


I&M takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from I&M may not be secure.

How to Reach Us

If you would like to update your personally identifiable information or if you have questions about this privacy policy, please contact us.

Changes to This Policy

I&M reserves the right to change this Privacy Policy at any time. If this Privacy Policy changes, the revised policy will be posted to this site. Please review this Privacy Policy before you provide any personally identifiable information through this site. Use of our web site after the posting of a revised privacy policy constitutes your consent to the revised policy.

This policy was last revised on December 13, 2017.

Close ×

Sign Up For Alerts

Subscribing to I&M alerts gives you instant notification for:

  • Billing & Payments - avoid late payments and disconnection
  • Outage Updates - find out if there's an outage at your address and when power will be back on

Win an Xbox One with Alerts!

Enroll in alerts to be eligible to win. Subscribing to I&M alerts gives you instant notification for:

  • Billing & Payments - avoid late payments and disconnection
  • Outage Updates - find out if there's an outage at your address and when power will be back on

Loading video...