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Power marketers and power brokers may visit our Business Partner Portal (BPP) to access a pre-enrollment customer list, attributes usage and billing data.
An email request must be sent to firstname.lastname@example.org to receive log-in information for both BOLT and the BPP. BOLT is the web navigation system to gain access to register and maintain users within the BPP. Each requestor will need to select a person to be their designated Broker, who registers and maintains users within the site. The Broker will receive an email with a User ID and log-in instructions for both the BOLT and BPP platforms.
The BOLT Broker may grant “AES User” level access to anyone in their organization as well as the ability to revoke or change a user’s access.
iForgot.aep.com Password Instructions
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800.311.4634.
Please login to manage your account.