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Whether it’s investing in new technology, striving for continuous improvements in bringing reliable power to customers, planning for the future or helping our communities grow, Indiana Michigan Power is committed to improving the communities we serve.
Learn more about what we’re doing.
Powering the Next
From clean, renewable energy, to our robust smart grid and online tools, we’re putting power—along with control, inspiration and savings—in your hands.
We are upgrading our technology to give you more control over your energy use and help you save.
Reliability & Tree Trimming
One of the most common causes of power outages is tree limbs falling across power lines. That’s why Indiana Michigan Power has a comprehensive program to manage trees and brush that grow around power lines.
We help local, regional and state economic development organizations promote economic growth in our service territory.
Regulatory Projects & Plans
We are continually looking for ways to add value to your daily life through our essential service.
IndianaMichiganPower.com and the Indiana Michigan Power customer mobile app (com.aep.customerapp.im).
Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each.
Throughout the site or app, we may provide links to resources and sites that are not part of IndianaMichiganPower.com or the Indiana Michigan Power customer mobile app.
Passively collected information
Personally identifiable information
The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.
In addition, we may use elements of this information in the following situations:
Also, I&M reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.
I&M takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from I&M may not be secure.
If you would like to update your personally identifiable information or if you have questions
you provide any personally identifiable information through this site. Use of our web site after
This policy was last revised on December 13, 2017.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800.311.4634.
Please login to manage your account.