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Modify Service

Please select an option to request upgrades or changes to your electrical service or load requirements.

Moving to a new home or business?

If you're currently a customer of I&M or another company in the American Electric Power system, you can quickly and easily transfer your service to a new location.

System Maintenance
Many online functions, like login and outage reporting, won't be available from 1:00 AM - 7:00 AM ET on Sunday, 7/13.

If you have an urgent issue, please call our Customer Operations Center at 800-311-4634.