Thank you for your patience.
Anyone who plans to dig should call 811 or go to Call811.com a few business days before digging to request buried utilities be marked with paint or flags so that you don’t unintentionally dig into an underground utility line.
Buried utility lines are everywhere! Some just a few inches below ground. Installing mailboxes, fences, planting a bush or garden are examples of projects that absolutely require a call to 811 to know what’s below before digging.
Hitting a line can knock out service to your home and neighborhood or result in fines, damage and serious injury. Call 811 or go to Call811.com every time you dig.
IndianaMichiganPower.com and the Indiana Michigan Power customer mobile app (com.aep.customerapp.im).
Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each.
Throughout the site or app, we may provide links to resources and sites that are not part of IndianaMichiganPower.com or the Indiana Michigan Power customer mobile app.
Passively collected information
Personally identifiable information
The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.
In addition, we may use elements of this information in the following situations:
Also, I&M reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.
I&M takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from I&M may not be secure.
If you would like to update your personally identifiable information or if you have questions
you provide any personally identifiable information through this site. Use of our web site after
This policy was last revised on December 13, 2017.
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