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Alternative Electricity Supplier (AES) supplies the electricity that you use, and or crews will deliver it to you on our transmission and distribution lines.
As one of our customers, you may choose an AES or you may remain our customer under existing regulated rates. In fact, because you are in an area of the state where regulated rates are low, it is less likely that you will receive service offers from AES competitors.
No matter what you decide, we will continue to deliver that power to you - safely and reliably - through the facilities and equipment already in use.
The links below provide information that will help you learn how to make informed decisions about your electricity service.
For lights out emergency repair service:
For billing inquiries, if you have not switched to a new supplier:
For billing inquiries, if you have switched to a new supplier (unless your supplier has provided you with a different number to call):
TDD service for customers who are hearing impaired - all services:
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800.311.4634.
Please login to manage your account.