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Electricity Theft Is Dangerous and Illegal.
Stealing electricity is a serious threat to public safety, to our employees and to government agencies. It’s illegal. It raises the cost of electricity for all everyone. And it can lead to serious injury or death from electrical shock, fires, and explosions.
You can help keep our communities safe by reporting electricity theft by completing the form below or by calling our Customer Service at 800.311.4634 (available 24/7).
Electricity theft happens when someone diverts electric current or tampers with electric meters, which measure a customer’s electrical usage. That includes attempts to stop, under-register or bypass a meter.
Because it is dangerous and costly, we work hard to reduce theft of electricity in our communities.
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A safety hazard is a condition that poses an immediate risk to the public, and can include:
Never go near or touch a power line.
Letting us know about safety hazards helps prevent phone lines from becoming overloaded and helps us prioritize work.
Call our Customer Operations Center immediately at 800.311.4634 (available 24 hours).
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Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800.311.4634.
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