Thank you for your patience.
Indiana Michigan Power partners with BillMatrix for immediate payments by phone. Call BillMatrix toll-free at 800.611.0964 to make a payment.
Please Note: If you have questions not related to this payment service, please contact I&M directly.
Pay online without logging in (fee may apply)
Paperless Billing customers pay here
See all payment options
Residential Indiana Michigan Power accounts will not be charged a service fee for using this service.
Non residential accounts will be charged a service fee of 2.95% by the service provider, BillMatrix. Non residential accounts can also pay via e-Check free of charge. While you will be paying your account with Indiana Michigan Power, the full amount of the fee is passed to BillMatrix as the provider of this service. If you have any questions or problems with your payment, please contact BillMatrix at 800.611.0964.
You will receive a confirmation code as proof of payment.
Indiana Michigan Power will be immediately notified
of your payment through an electronic memo posting to your electric account. Payments
received prior to 4:00 p.m. EST will be posted to your account that evening. Those
made after 4:00 p.m. EST, on a weekend, or on a holiday will post on the next
Indiana Michigan Power business day. Posting schedules
may vary on holidays.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800.311.4634.
Please login to manage your account.