WHAT YOU NEED TO KNOW:
- Across I&M’s service area, about 80% of customers impacted by Thursday’s storms have now been restored.
- Crews are working as quickly and safely as possible to restore the approximately 10,803 customers who are still without power.
- In the Elkhart area**, where damage was most significant, all large outages have been assigned out and crews are working them. Nearly all customers in this area impacted by Thursday’s storms are expected to be restored by 11 p.m. tonight,
- We are aware that some customers are receiving inaccurate text alerts that power has been restored. We apologize for the inconvenience. It is happening because each customer is on a circuit. If we restore a portion of a circuit, our system is sending an alert to all customers on that circuit, even if the part that controls power to their location has not yet been repaired. We are working with our information systems to fix the problem moving forward.
SITUATION:
As of 5:00 p.m. approximately 10,803 customers are without power, down from a peak of about 62,000.
Over 2,000 restoration workers continue to be on site including damage assessors, forestry and line workers.
We know many customers have been without power for an extended time in hot, humid conditions. We understand how difficult that is. Our crews are working as quickly and safely as possible to restore service and bring you relief.
BY THE NUMBERS:
OUTAGES
Total Customers: 10,803
Indiana: 10,728
- Elkhart: 10,327
- Fort Wayne: 22
- Marion: 4
- Muncie: 97
- South Bend: 401
- Winchester: 0
Southwest Michigan: 75
- Benton Harbor: 1
- Buchanan: 17
- Three Rivers: 33
CAN YOU RECEIVE POWER?
Due to the widespread damage from this storm, in some cases damage may affect the equipment connected directly to your home or business. If that’s the case, a licensed electrician may need to make repairs before we can safely restore service. Checking for any visible damage and contacting an electrician, if needed, can help those repairs get completed sooner so we can restore your power.
If our crews see damage that prevents restoration, we will contact you directly and/or leave a door hanger with next steps. You can learn more about the process here.
**Elkhart, IN area includes the following communities:
- Bristol
- Elkhart
- Goshen
- Howe
- Liberty
- Mishawaka
- New Paris
- Osceola
- Wakarusa