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1:46 - Agenda 3:25 - Bill Overview 5:15 - Bill Details 5:32 - Monthly Service Charge Line Item 6:26 - Current Billing Line Item 7:30 - Fuel Adjustment Line Item 8:25 - Off-System Sales Margin Sharing / PJM Costs Line Item 9:45 - Energy Efficiency Program Cost Line Item 10:40 - Solar Power Rider Line Item 10:59 - Phase IN Adjustment Rider Line Item 11:40 - Environmental Cost Rider Line Item 11:58 - Resourcer Adequacy Rider Line Item 12:46 - Tax Rider Line Item 13:10 - State Sales Tax Line Item 14:00 - Rate Change and Regulatory Process 17:35 - High Use Troubleshooting 19:52 - Customer Support 21:42 - Payment Assistance Options 24:03 - Energy Saving Programs and Tools 27:15 - Bill Support Transparency 28:14 - Q&A
4/7/2026
10/9/2023
7/18/2023
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