Storm and Outage Details

WHAT’S NEW:

• More than 2,000 I&M employees, mutual assistance personnel, contractors and various support staff continue to make progress after two weather systems caused disruptions.
• Lineworkers and tree trimming experts are working in hard-to-reach areas with speciailized equipment to set new poles and string new lines to restore power.
• As of 3:30 p.m., approximately 4,800 customers affected by Thursday’s storms are without power, down from a peak of more than 35,000. Approximately 1,700 customers impacted by Friday night’s storms are without power, down from a peak of around 10,000.
• I&M damage assessors and restoration crews continue to find equipment damage while responding to individual outages. So far in southwest Michgan, there have been 240 individual spans of downed wires and 160  broken or damaged power poles. In Indiana, there have been more than 30 individual spans of downed wires and more than 50 broken or damaged poles. 
• I&M has established Event Estimated Times of Restoration (Event ETRs) for the Thursday and Friday storms. This is when I&M expects to have power restored to most customers who are able to receive power at their homes or businesses. Many customers will receive service before the estimated time.
  • Southwest Michigan:  Saturday, 11:00 PM
  • Muncie:  Saturday, 11:00 PM
  • South Bend:  Saturday, 11:00 PM
  • Fort Wayne:  Sunday, 8:00 PM

RECEIVE RESTORATION UPDATES:

As crews begin work on individual outages, more specific estimated time of restoration will be communicated to customers. Stay connected and informed with the following:

• Monitor the status of your outage at IndianaMichiganPower.com/App.
• Sign up for text and email alerts on the app or at IndianaMichiganPower.com/Alerts.
• View outages and estimates at IndianaMichiganPower.com/OutageMap.

WHAT YOU NEED TO KNOW:

• Please be aware, as crews work to safely repair the electrical system additional outages may occur. Customers can stay up to date with their specific outage with the I&M Mobile App - IndianaMichiganPower.com/App.
• Customers should determine if their home can receive power. I&M cannot connect power to a home or business if there is damage to the service entrance, which is owned by the customer. A licensed electrician must repair damage before power can be restored. Learn more about the responsibilities of a property owner and I&M here. 
• I&M urges the public to remain a safe distance away from crews restoring power. Our team is working near dangerous equipment, often in clearly marked safe areas. Please be alert in work zones and give enough room to keep crews safe as they work to restore power.
• As customers survey their property, please treat any downed lines as energized. Call local police to report any hazards or call I&M immediately at 1-800-311-4634.
• For more safety tips visit IndianaMichiganPower.com/safety/storms/.