I&M - Contact Us

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If you have a question, comment, or wish to report a problem, please choose from among the options below so we may handle your communication most efficiently.

If you've got a new phone number or would like your bill sent to a new mailing address, please use our online account maintenance form.

To inquire about employment at Indiana Michigan Power, please visit the Careers section of our corporate web site, AEP.com.

Charitable groups and educational organizations seeking donations and other services from Indiana Michigan Power, please contact our Community Relations group.

Meter reading schedules and information on how to read your own meter are available on our site.

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E-mail address:

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Required for account-related inquiries

Street address:

City:

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ZIP Code:

Example: 12345

Phone number:

Example: 123-456-7890

Fax number:

Example: 123-456-7890

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For safety hazards and other customer service needs, please call our Customer Operations Center at:

Indiana - 1-800-311-4634
Michigan - 1-800-311-6424

1-888-710-4237

Hablamos Español

Para obtener ayuda en español, llame al
1-888-216-3505
Para reportar un apagon, llame al
1-888-218-3924

Visit AEP.com | View mobile site

You already go online to do business with Indiana Michigan Power. Try paperless billing and you can:

Your Nest thermostat is waiting! Enroll in paperless today to be in the sweepstakes!
Pay your bills online for free
Help the environment by using less paper
Enjoy convenience -- get online access to all of your bills

Thank you. You are signed up for paperless billing and will receive your bill notification via e-mail.

We're sorry. There was an error enrolling your account in paperless billing. For more information, contact the Customer Operations Center at (800) 311-4634.

In addition to your web password, this account has a privacy Security Code. The Security Code is a password you verbally requested with an agent for your electric account. Beginning January 7th the Security Code will be required to login. Please call our Customer Operations Center at (800) 311-4634 to verify or change your Security Code.