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I&M to Temporarily Suspend Disconnects Due to Poor Air Quality

June 28, 2023

FORT WAYNE, Ind., June 28, 2023 – Large areas of the Midwest and East Coast are experiencing unprecedented levels of unhealthy air quality due to wildfires in Canada.  In response to the situation, Indiana Michigan Power (I&M) has announced it will temporarily suspend disconnecting customers’ power. 

“Our customers are at the heart of everything we do here at I&M.  Our region is experiencing sustained levels of extremely poor air quality, and we do not want to deprive our customers of access to air conditioning and other means of generating air that is safe to breathe,” said Steve Baker, I&M’s president and COO. 

I&M will suspend disconnects for non-payment through the Fourth of July holiday.  On July 5th, the company will reevaluate air quality and determine next steps based on public health concerns.

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Indiana Michigan Power (I&M) is headquartered in Fort Wayne, and its approximately 2,100 employees serve more than 600,000 customers. More than 80% of its energy delivered in 2021 was emission-free.  I&M has at its availability various sources of generation including 2,278 MW of nuclear generation in Michigan, 450 MW of purchased wind generation from Indiana, more than 22 MW of hydro generation in both states and approximately 35 MW of large-scale solar generation in both states. The company’s generation portfolio also includes 2,620 MW of coal-fueled generation in Indiana.

American Electric Power, based in Columbus, Ohio, is powering a cleaner, brighter energy future for its customers and communities. AEP’s approximately 17,000 employees operate and maintain the nation’s largest electricity transmission system and more than 224,000 miles of distribution lines to safely deliver reliable and affordable power to 5.5 million regulated customers in 11 states. AEP also is one of the nation’s largest electricity producers with approximately 31,000 megawatts of diverse generating capacity, including more than 6,900 megawatts of renewable energy. The company’s plans include growing its renewable generation portfolio to approximately 50% of total capacity by 2032. AEP is on track to reach an 80% reduction in carbon dioxide emissions from 2005 levels by 2030 and has committed to achieving net zero by 2045. AEP is recognized consistently for its focus on sustainability, community engagement, and diversity, equity and inclusion. AEP’s family of companies includes utilities AEP Ohio, AEP Texas, Appalachian Power (in Virginia and West Virginia), AEP Appalachian Power (in Tennessee), Indiana Michigan Power, Kentucky Power, Public Service Company of Oklahoma, and Southwestern Electric Power Company (in Arkansas, Louisiana, east Texas and the Texas Panhandle). AEP also owns AEP Energy, which provides innovative competitive energy solutions nationwide. For more information, visit aep.com



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