Smart meters use advanced technology to monitor energy use and provide two-way communication with the energy company, which aids with outages and restorations, and provides the platform for enhanced customer controls and programs.
I&M plans to install more than 580,000 smart meters by 2024. With smart meters, I&M customers will have access to more timely energy usage information, 24 hours a day, 7 days a week so they can use the information to make adjustments in when and how they use electricity.
As part of the Indiana settlement agreement, I&M will enhance the customers’ experience by continuing to replace older-technology meters with new smart meters. Smart meters provide I&M insight into the distribution system to detect any issues or outages on the system and respond in a more efficient manner.
The new smart meters also enable customers to gain more control over their energy use by using the I&M website to monitor their energy usage. I&M will also be rolling out a number of new optional programs that customers can choose from based on their individual preferences.
Learn more about smart meters at IndianaMichiganPower.com/SmartMeters.