Give feedback
1-800-311-4634

Indiana Michigan Power News & Information

Get the most recent news and updates about Indiana Michigan Power.

Also In This Section

Community Involvement
I&M plays an active part in our communities, including financial support, economic development, and employee volunteerism.

Educational Activities
I&M makes a difference in the lives of teachers, students, and customers.

Power Projects & Plans
We continue to improve our electric system by constructing new facilities and enhancing existing infrastructure. Find out about projects in your area.

Tree Trimming & Reliability
Maintaining and servicing our electric system involves careful management of trees and brush that grow near power lines. You can help by planting the right tree in the right place.

Information About Rates
I&M provides Internet access to its state jurisdictional tariff documents for the convenience of its customers.

Facts, Figures & Bios
I&M's leadership, service territory, and other information.

Environment
We are proud of our ongoing commitment to the environment.

Careers
Looking for a new career? Consider joining our team.

News

  • 12/5/2019
    I&M to Conduct Aerial Saw Tree Trimming in East Central Indiana
    Indiana Michigan Power (I&M) will trim trees around transmission power lines in East Central Indiana using a helicopter saw beginning Monday, Dec. 9, and continuing into the following week.

  • 12/3/2019
    I&M Presents Energy Efficiency Rebate to East Allen Community Schools
    Indiana Michigan Power President and Chief Operating Officer Toby Thomas on Tuesday presented a $60,000 energy efficiency rebate check to East Allen County Schools Superintendent Marilyn S. Hissong.

  • 11/28/2019
    11-28-19 10:00 a.m. Storm Update
    Yesterday's winds exceeded forecasts, with gusts exceeding 60mph across I&M. Benton Harbor peaked at 63mph, Fort Wayne at 61, and Muncie at 62. Outage numbers peaked at 13,000 yesterday, but more than 22,000 customers were affected in total as winds continued throughout the day. More than 90% of all customers have been restored. Approximately 1,200 remain without power, and we'll continue to work until everyone's lights are back on.
  • 11/27/2019
    11-27-19 9:00 p.m. Storm Update
    Winds have weakened, but the strong gusts throughout the day have left many downed wires and several broken or damaged poles. Crews continue to work into the night and have restored more than 75% of those affected by the weather. Approximately 3,000 customers remain without power, down from the 11 a.m. peak of 13,000.
  • 11/27/2019
    11-27-19 6:30 p.m. Storm Update
    Strong wind gusts continue throughout Indiana Michigan Power's service territory, but are expected to weaken soon. Crews have made steady progress and more than 60% of customers have been restored. Approximately 4,350 customers remain without power, down from a peak of 13,000 around 11 a.m.

More News

More From I&M

Mobile App Learn more

The Power is in Your Hands
Find Out How Save Money & Energy

Save Money & Energy

Sign Up Now Pay Online for Free with Paperless Billing

Pay Online for Free with Paperless Billing
Learn More Understanding Your Residential Bill

Understanding Your Residential Bill

Select your state:

×
Visit AEP.com
Use of this site constitutes acceptance of the AEP Terms and Conditions. View our Privacy Policy. © 1996-2019 American Electric Power. All Rights Reserved.

Privacy Policy

Privacy Policy for Indiana Michigan Power (I&M), a unit of American Electric Power (AEP)

Scope

This Privacy Policy applies only to IndianaMichiganPower.com and the Indiana Michigan Power customer mobile app (com.aep.customerapp.im). Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each. Throughout the site or app, we may provide links to resources and sites that are not part of IndianaMichiganPower.com or the Indiana Michigan Power customer mobile app. This Privacy Policy does not apply to those resources and sites.

Consent

By using this site or app, you consent to the terms of this Privacy Policy. Whenever you submit information via this site or app, you agree to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Information Collected

  1. Passively collected information

    During your use of this site or app, we may collect anonymous information about your visit here through the use of server logs, cookies, scripts, tracking pixels and other Web traffic tracking systems. This information is aggregated and used to improve user experience through analysis of user activities. This information is never combined with any of the personally identifiable information you may provide in your use of the features of this site or app.

  2. Personally identifiable information

    On certain forms of this site or app, you may be asked to provide information about yourself or your account with us, either to identify yourself to us or to request a service from us. In each case, we will inform you what information is provided at your option and what information is required to complete the transaction or activity you are engaged in. If you are unwilling to provide this required information, you will be unable to complete the requested transaction.

Use and disclosure of information

The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.

In addition, we may use elements of this information in the following situations:

  1. We may transfer the information to I&M’s affiliates and subsidiaries, unless such transfer is prohibited by law;
  2. We may transfer the information as part of a merger, consolidation, acquisition, divestiture or other corporate restructuring (including bankruptcy);
  3. We may make the information available to third parties who are providing the product, service or information that you have requested (but not your password);
  4. We may make such information available to third parties who are providing services to I&M (for example, providing the information to third parties performing computer-related services for I&M);
  5. We may use the information to communicate with you about products and services that may be of interest to you.
  6. We may disclose the information if we form a good-faith belief that disclosure of such information is necessary to investigate, prevent, or take action regarding any illegal activities or regarding interference with the operation of our site or violation of its terms of use; or
  7. We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency.

I&M uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Flurry’s privacy policy governs the use of this information.

Also, I&M reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy.

Security

I&M takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from I&M may not be secure.

How to Reach Us

If you would like to update your personally identifiable information or if you have questions about this privacy policy, please contact us.

Changes to This Policy

I&M reserves the right to change this Privacy Policy at any time. If this Privacy Policy changes, the revised policy will be posted to this site. Please review this Privacy Policy before you provide any personally identifiable information through this site. Use of our web site after the posting of a revised privacy policy constitutes your consent to the revised policy.

This policy was last revised on December 13, 2017.

Close ×

Sign Up For Alerts

Subscribing to I&M alerts gives you instant notification for:

  • Billing & Payments - avoid late payments and disconnection
  • Outage Updates - find out if there's an outage at your address and when power will be back on

Win an Xbox One with Alerts!

Enroll in alerts to be eligible to win. Subscribing to I&M alerts gives you instant notification for:

  • Billing & Payments - avoid late payments and disconnection
  • Outage Updates - find out if there's an outage at your address and when power will be back on

Loading video...

×