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Give feedback Summer is Coming. Air Condition Your Home for Less. The summer heat and humidity will be here soon. Read More... Spring Maintenance Tips for Your Home It's been a long winter. These tips will help get your home ready for the ... Indiana Michigan Power - April Newsletter - 4/11/2019 ...

Give feedback Home Appliances: The Biggest Energy Users Appliances and electronic work hard making your life easier, but they also add to your energy bills. Which ones cost you the most? Read More... VIDEO: You Can Replace Recessed ... Indiana Michigan Power - March Newsletter - 3/15/2019 ...

Give feedback Save with LEDs and Get Instant Rebates Saving energy at home is easy – as easy as changing a light bulb. Read More... 5 Things You Can Do With LEDs Sure, LED lightbulbs are highly efficient, but they offer benefits far ... Michigan Power - February Newsletter - 2/17/2020 ...

Give feedback Wasting Energy is a Hard Habit to Break Do these common energy-wasting habits seem familiar? Save money by changing your routine. Read More... 3 Reasons Why Your Furnace Turns On and Off Constantly Does your furnace turn on ... Michigan Power - January Newsletter - 1/20/2020 ...

Give feedback DIY! Energy-Saving Projects You Can Do Yourself If you're a little handy, these projects can make saving energy simple, easy and fun. Read More... 5 Ways to Save While Decorating for the Holidays Consider these money-saving ... Michigan Power - December Newsletter - 12/23/2019 ...

Give feedback Busted! 3 Common Myths About Home Heating Bad advice about home heating can have a real impact on your energy bills. Get the facts and save. Read More... How Long Do LED Bulbs Really Last? LEDs are rated to last up to 50,000 ... Michigan Power - November Newsletter - 11/18/2019 ...

Give feedback Freezing Temperatures Arriving Soon! Insulation works to keep your home cool in the summer and warm in the winter. The more insulation and the fewer air leaks you have, the less energy you use. Read More... PHOTO ESSAY: ... Michigan Power - October Newsletter - 10/24/2019 ...

Give feedback 5 Ways to Start Saving Energy Today Why put it off until tomorrow? With these simple tips, you can start reducing your energy bills today. Read More... VIDEO: 3 Cheers for Induction Cooking at Home Why is induction cooking ... Michigan Power - February Newsletter - 2/15/2019 ...

Give feedback INFOGRAPHIC: Breaking Down Home Energy Use See where your energy dollars are going and get some tips on how to get more out of them. Read More... VIDEO: You Can Fix a Leaky Faucet Stop letting money drip down the drain! Learn ... Michigan Power - January Newsletter - 1/18/2019 ...

Give feedback 4 Ways to Save Energy This Afternoon Give your energy budget a little afternoon nap with these simple cost-saving tips. Read More... 5 Ways to Save While Doing Dishes Are you wasting energy and water while washing your ... Michigan Power - September Newsletter - 9/14/2020 ...

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Privacy Policy

Privacy Policy for Indiana Michigan Power (I&M), a unit of American Electric Power (AEP)

Scope

This Privacy Policy applies only to IndianaMichiganPower.com and the Indiana Michigan Power customer mobile app (com.aep.customerapp.im). Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each. Throughout the site or app, we may provide links to resources and sites that are not part of IndianaMichiganPower.com or the Indiana Michigan Power customer mobile app. This Privacy Policy does not apply to those resources and sites.

Consent

By using this site or app, you consent to the terms of this Privacy Policy. Whenever you submit information via this site or app, you agree to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Information Collected

  1. Passively collected information

    During your use of this site or app, we may collect anonymous information about your visit here through the use of server logs, cookies, scripts, tracking pixels and other Web traffic tracking systems. This information is aggregated and used to improve user experience through analysis of user activities. This information is never combined with any of the personally identifiable information you may provide in your use of the features of this site or app.
  2. Personally identifiable information

    On certain forms of this site or app, you may be asked to provide information about yourself or your account with us, either to identify yourself to us or to request a service from us. In each case, we will inform you what information is provided at your option and what information is required to complete the transaction or activity you are engaged in. If you are unwilling to provide this required information, you will be unable to complete the requested transaction.

Use and disclosure of information

The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.

In addition, we may use elements of this information in the following situations:

  1. We may transfer the information to I&M’s affiliates and subsidiaries, unless such transfer is prohibited by law;
  2. We may transfer the information as part of a merger, consolidation, acquisition, divestiture or other corporate restructuring (including bankruptcy);
  3. We may make the information available to third parties who are providing the product, service or information that you have requested (but not your password);
  4. We may make such information available to third parties who are providing services to I&M (for example, providing the information to third parties performing computer-related services for I&M);
  5. We may use the information to communicate with you about products and services that may be of interest to you.
  6. We may disclose the information if we form a good-faith belief that disclosure of such information is necessary to investigate, prevent, or take action regarding any illegal activities or regarding interference with the operation of our site or violation of its terms of use; or
  7. We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency.

I&M uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Flurry’s privacy policy governs the use of this information.

Also, I&M reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy.

Security

I&M takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from I&M may not be secure.

How to Reach Us

If you would like to update your personally identifiable information or if you have questions about this privacy policy, please contact us.

Changes to This Policy

I&M reserves the right to change this Privacy Policy at any time. If this Privacy Policy changes, the revised policy will be posted to this site. Please review this Privacy Policy before you provide any personally identifiable information through this site. Use of our web site after the posting of a revised privacy policy constitutes your consent to the revised policy.

This policy was last revised on December 13, 2017.

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