Search

Search Results

Page 1 of 3

Give feedback July Newsletter (7/16/2020) June Newsletter (6/1/2020) May Newsletter (5/8/2020) April Newsletter (4/14/2020) March Newsletter (3/18/2020) February Newsletter (2/17/2020) January Newsletter (1/20/2020) December Newsletter ... Energy SMART Newsletter ...

Give feedback QUIZ: What's Your Energy Style? Everybody has their own style when it comes to using energy. What’s yours? Take the quiz and find out. Read More... Can You Close the Door on Energy Waste? It seems like heating and cooling ... Indiana Michigan Power - July Newsletter - 7/16/2020 ...

Give feedback Recycle Your Old Fridge or Freezer and Save Millions of dollars are wasted every year by older fridges lurking in the basement or garage. Some are kept for sentimental reasons. These old fridges are not worth the cost to keep ... Indiana Michigan Power - June Newsletter - 6/1/2020 ...

Give feedback Stay Home, Stay Safe and Save Energy With these tips, you can spend more time at home without spending more on your energy bills. Read More... Get Your House in Shape for Summer Is your house ready for warm weather? Take ... Indiana Michigan Power - May Newsletter - 5/8/2020 ...

Give feedback Get Hot Savings with a Heat Pump Water Heater Water heaters are the second highest source of energy usage in your home! A new heat pump water heater can save a family of four up to $3,500 in energy costs over its lifetime. ... Indiana Michigan Power - July Newsletter - 7/22/2019 ...

Give feedback Save 10 Percent Cooling Your Home Heating and cooling your home is more than 50% of your energy bill! This makes it the largest energy expense in most homes. Read More... Thermostats: What's the Difference? Programmable, ... Indiana Michigan Power - June Newsletter - 6/4/2019 ...

Give feedback Save with LEDs and Get Instant Rebates Saving energy at home is easy - as easy as changing a light bulb. LEDs use 90% less energy than traditional light bulbs and last about 22 years. Read More... 5 Ways to Get Your Home ... Indiana Michigan Power - May Newsletter - 5/6/2019 ...

Give feedback Stuck at Home? Make it More Energy Efficient Spending more time at home? Make the most of it by tackling these simple energy-saving projects. Read More... Heat Pump Water Heaters Save Energy Water heaters are the second ... Indiana Michigan Power - April Newsletter - 4/14/2020 ...

Give feedback No Ducts? No Problem. Get a ductless heat pump and save 60% on your heating costs, plus get central air conditioning! Read More... How a Smart Home Makes Life Easier Staying connected is a smart move. Learn how you can save ... Indiana Michigan Power - March Newsletter - 3/18/2020 ...

Give feedback What Makes Energy-Efficient Appliances More Efficient? You know that high performance appliances use less energy, but how did they get that way? Read More... INFOGRAPHIC: What is a Lumen? Lumens measure how much light is ... Indiana Michigan Power - August Newsletter - 8/5/2019 ...

Displaying 1-10 of 26 Records
1   2   3   Next

More From I&M

Mobile App Learn more

The Power is in Your Hands

Find Out How Save Money & Energy

Save Money & Energy

Sign Up Now Pay Online for Free with Paperless Billing

Pay Online for Free with Paperless Billing

Learn More Understanding Your Residential Bill

Understanding Your Residential Bill

Select your state:

×
Visit AEP.com
Use of this site constitutes acceptance of the AEP Terms and Conditions. View our Privacy Policy. © 1996-2019 American Electric Power. All Rights Reserved.

Privacy Policy

Privacy Policy for Indiana Michigan Power (I&M), a unit of American Electric Power (AEP)

Scope

This Privacy Policy applies only to IndianaMichiganPower.com and the Indiana Michigan Power customer mobile app (com.aep.customerapp.im). Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each. Throughout the site or app, we may provide links to resources and sites that are not part of IndianaMichiganPower.com or the Indiana Michigan Power customer mobile app. This Privacy Policy does not apply to those resources and sites.

Consent

By using this site or app, you consent to the terms of this Privacy Policy. Whenever you submit information via this site or app, you agree to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Information Collected

  1. Passively collected information

    During your use of this site or app, we may collect anonymous information about your visit here through the use of server logs, cookies, scripts, tracking pixels and other Web traffic tracking systems. This information is aggregated and used to improve user experience through analysis of user activities. This information is never combined with any of the personally identifiable information you may provide in your use of the features of this site or app.
  2. Personally identifiable information

    On certain forms of this site or app, you may be asked to provide information about yourself or your account with us, either to identify yourself to us or to request a service from us. In each case, we will inform you what information is provided at your option and what information is required to complete the transaction or activity you are engaged in. If you are unwilling to provide this required information, you will be unable to complete the requested transaction.

Use and disclosure of information

The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.

In addition, we may use elements of this information in the following situations:

  1. We may transfer the information to I&M’s affiliates and subsidiaries, unless such transfer is prohibited by law;
  2. We may transfer the information as part of a merger, consolidation, acquisition, divestiture or other corporate restructuring (including bankruptcy);
  3. We may make the information available to third parties who are providing the product, service or information that you have requested (but not your password);
  4. We may make such information available to third parties who are providing services to I&M (for example, providing the information to third parties performing computer-related services for I&M);
  5. We may use the information to communicate with you about products and services that may be of interest to you.
  6. We may disclose the information if we form a good-faith belief that disclosure of such information is necessary to investigate, prevent, or take action regarding any illegal activities or regarding interference with the operation of our site or violation of its terms of use; or
  7. We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency.

I&M uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Flurry’s privacy policy governs the use of this information.

Also, I&M reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy.

Security

I&M takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from I&M may not be secure.

How to Reach Us

If you would like to update your personally identifiable information or if you have questions about this privacy policy, please contact us.

Changes to This Policy

I&M reserves the right to change this Privacy Policy at any time. If this Privacy Policy changes, the revised policy will be posted to this site. Please review this Privacy Policy before you provide any personally identifiable information through this site. Use of our web site after the posting of a revised privacy policy constitutes your consent to the revised policy.

This policy was last revised on December 13, 2017.

Close ×

Sign Up For Alerts

Subscribing to I&M alerts gives you instant notification for:

  • Billing & Payments - avoid late payments and disconnection
  • Outage Updates - find out if there's an outage at your address and when power will be back on

Win an Xbox One with Alerts!

Enroll in alerts to be eligible to win. Subscribing to I&M alerts gives you instant notification for:

  • Billing & Payments - avoid late payments and disconnection
  • Outage Updates - find out if there's an outage at your address and when power will be back on

Loading video...

×