This overall cost of service is then divided up based upon the number of customers served and then applied to the amount of energy you utilize in your home to determine the cost to you as seen on your monthly billing statement.
Consumer organizations, customer groups and others affected may seek “intervenor” status, allowing them to be a party in the case.
The five-member IURC hears the evidence and makes decisions based on the evidence presented. By law, the bipartisan IURC is an advocate for neither the public nor the utilities and is required to ensure utilities provide reliable service at reasonable rates.
Another state government agency, the Indiana Office of Utility Consumer Counselor (OUCC), represents customers and the public. The OUCC advocates for customers, while the IURC is impartial.