Thank you for your patience.
We understand unexpected situations can make paying your bill hard, but we can help. We are committed to providing reliable service and payment assistance options to help catch up and stay comfortable at home – for all customers. Let’s work together to find the right option for you.
Just need a few days and can pay in full? A payment extension may be the right choice. Need to spread out payments over a few months? An extended payment arrangement helps you do just that.
Get a little more time to pay with a one-time payment extension.
Request a monthly payment plan to pay off your balance in full.
Answer a few questions to figure out which bill assistance options are right for you.
A Home Energy Checkup is an easy, hassle-free way to save energy throughout your home and lower your bills.
Income-qualified customers can schedule a no-cost Home Energy Checkup. To help you start saving, we will provide you with a kit of energy-saving products—for FREE. If your home qualifies, we could pay 100% of the cost (up to $4,000) to weatherproof your home.
There are various factors that play a role in your monthly energy bill – and tools to help take control.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800-311-4634.
Please login to manage your account.